All clothing offered for hire is supplied on a new or like new condition and must be returned in the same condition. Customers must understand and appreciate that clothing may have previously been hired but that full inspection and cleaning has been carried out prior to dispatch.
Only when the availability of your required items(s) has been confirmed by us, will you be charged. The initial charge will be the full RRP. Upon return of the clothing in a perfect condition, you will be refunded the difference between the RRP and the hire cost. Should the item be returned damaged, needing extra cleaning or late, we will email you and the details and refund the amount due, minus any costs associated with bringing the clothing back up to hireable condition.
Prices do not include VAT.
Items returned late will attract a fee of 15% of rental charge per day late.
Customers will be responsible for delivery charges and return delivery. Insured return delivery is recommended.
Issues with orders must be advised to us by you within 12 hours of receipt. Notifications must be made via email so that both we and you have a record.
If you decide that you wish to keep the item(s), we will offer you a discount worked out as follows (RRP (inc VAT) minus 50% of hire, minus 10%). This will allow us to reorder the item and give you a reasonable discount. You must advise us of this decision within 24 hours of receipt.
Standard hire period is 4 days, So if you order on a Monday, item arrives on Tuesday, item due back on Saturday at latest.
Where insurance is offered, this is recommended as this will limit liability should the item be damaged etc.
Fetishgearforhire Limited cannot be held responsible for circumstances beyond our control.
By placing an order, the customer agrees to be bound by these conditions.